Monday 27 July 2015

Knowlarity's Super Receptionist Lets SMBs Go 'Mobile-First'

Launched earlier this month, Knowlarity has extended its cloud telephony service with a free app on Google Play, which lets businesses add a virtual receptionist to handle phone queries, track leads and view call records. Dubbed as a 'plug-and-play virtual call center', Super Receptionist provides a free lifetime subscription with every signup. This gives you a business phone number with a limited number of credits to test the service. With basic plans starting at just Rs. 900, this app makes a compelling business use case. Knowlarity is targeting India's 47 million strong small and medium businesses sector, and hopes to scale up to 1 million users in India by the end of the year. Is the app likely to top the charts? We took the app and service for a test drive to find out.
For the uninitiated, Knowlarity reviews is a cloud telephony service provider incorporated in 2009. Their product range includes SuperFax, SuperConference, and SuperCaller. Knowlarity provides IVR (Interactive Voice Response) solutions to enterprises, boasting over 10,000 SME clients and over 500 larger customers in 66 countries. The company is head-quartered in Singapore and has offices in Gurgaon, Mumbai and Bangalore, and raised $16 million in its Series B last year.
It takes literally less than two minutes to sign up for your free forwarding number for your business. The sign-on process asks for your email, and once you're logged in, you get access to a virtual number which can handle about 10 minutes of incoming calls, based on the free credits provided in the demo. Calls from this virtual number can be routed to any phone number; enabling agents can handle customers on mobile phones from the field. Customers are only exposed to the virtual number, keeping personal and professional lives separate. 
Samsung has announced a new pair of monitors today that both feature Qi wireless charging in their stands, allowing you to easily charge your Qi-compatible smartphone on your desk without the clutter of a separate charging plate.

The two displays Samsung has announced have pretty boring names: there's the 23.6-inch S24E370DL and the 27-inch S27E370DS, both of which feature 1920 x 1080 PLS panels. Samsung claims both have a response time of 4ms with 178-degree viewing angles and a typical contrast ratio of 1000:1. As for brightness, you'll get 250 and 300 cd/m2 from the 23.6- and 27-inch models respectively.
These two new monitors also support AMD's FreeSync technology, which allows the display's refresh rate to adapt to the render rate of your graphics card. This is especially useful while PC gaming, as you can experience smoother gameplay across a wider range of frame rates.

Samsung hasn't disclosed the refresh rate range of these new monitors, though it doesn't look like it'll be as wide as some gaming-specific monitors. However you will get a flicker free experience and an "ultra-narrow" bezel, plus three inputs: HDMI 1.4, DisplayPort 1.2, and D-Sub VGA.

There is no word on how many these monitors will cost, although judging by the specifications we should expect a relatively entry-level price point. Samsung says both displays will hit the market by the end of the year, with more information to come at IFA in September.



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